Your tenant called at 2 AM with no heat and a baby. By the time you woke up, the furnace was fixed and the report was in your inbox.

After-hours maintenance response, vendor dispatch, and compliance admin for Cleveland rental owners. One flat monthly fee.

Submit a Maintenance Request
One Night in Cleveland
2:07 AM
Maria calls. Her baby is crying. The apartment is cold. It's 19°F outside. She calls the number on the fridge and gets an answer in three rings.
2:09 AM
She gets a text. A real technician's name and ETA. Safety guidance specific to her situation—infant, no heat, cold temps.
3:51 AM
Heat restored. Furnace ignitor replaced on-site. Baby is asleep. She never had to call twice.
6:40 AM
David wakes up in Columbus. One notification. A clean report: what happened, what was done, $385 cost, invoice attached. He replies 'approved' and goes back to his coffee.
He didn't get five missed calls. He didn't get a voicemail from Maria's mother threatening to call the city. He didn't get a code complaint. None of that happened—because it was handled before he woke up.

You own the doors. But who's answering them at 2 AM?

Without local ops With RentOpsCLE
Tenant calls at 2 AM—you get the voicemail at 6 AM Handled by 4 AM, report at 6 AM
You Google "Cleveland emergency plumber" from another state We dispatch from your approved vendor list
Residents First deadline passes—you find out from a fine 60/30/15-day alerts. No surprises.
Unit sits vacant 3 extra weeks Turnover coordinated in 3–5 days

Three things happen. You do one of them.

01

Your tenant calls.

We answer. Triage the issue. Dispatch a vendor from your approved list.

02

The problem gets fixed.

Vendor resolves it. We confirm with the tenant. Everything documented.

03

You get the report.

One clean summary in your inbox by morning. You read it with your coffee.

Flat monthly fee. No percentage of rent. No long-term contract.

Month-to-month. Cancel anytime.

Starter
$395
/month
1–19 units
  • ✓ After-hours intake
  • ✓ Compliance tracking
  • Turnovers available as add-on
Growth
$995
/month
20–49 units
  • ✓ After-hours intake
  • ✓ Full compliance + filing
  • ✓ 2 turnovers/mo included
Portfolio
$1,950
/month
50–149 units
  • ✓ After-hours intake
  • ✓ Full compliance + dashboard
  • ✓ 5 turnovers/mo included
Month-to-month. No percentage of rent. Cancel anytime.

Questions

Is this property management?
No. You keep your tenants, leases, vendors, and control. We run the ops you don't want to do yourself.
I'm out of state. How do I trust you?
Every incident gets a documented report: what happened, who was dispatched, cost, photos. More visibility than you have now.
I only have a few units.
That's who we built this for. $395/mo is less than one bad emergency you scrambled to handle from out of town.
What's the contract?
Month-to-month. 30 days notice. We keep you because the service works.

The next time your tenant calls at 2 AM, it's handled before you wake up.

Submit a Request  Owner Dashboard