Your tenant called at 2 AM with no heat and a baby. By the time you woke up, the furnace was fixed and the report was in your inbox.

After-hours maintenance response, vendor dispatch, and compliance admin for Cleveland rental owners. One flat monthly fee.

Get Started — It's Free to Apply
Are you a tenant? Submit a maintenance request →
One Night in Cleveland
2:07 AM
Maria calls. Her baby is crying. The apartment is cold. It's 19°F outside. She calls the number on the fridge and gets an answer in three rings.
2:09 AM
She gets a text. A real technician's name and ETA. Safety guidance specific to her situation—infant, no heat, cold temps.
3:51 AM
Heat restored. Furnace ignitor replaced on-site. Baby is asleep. She never had to call twice.
6:40 AM
David wakes up in Columbus. One notification. A clean report: what happened, what was done, $385 cost, invoice attached. He replies 'approved' and goes back to his coffee.
He didn't get five missed calls. He didn't get a voicemail from Maria's mother threatening to call the city. He didn't get a code complaint. None of that happened—because it was handled before he woke up.

You own the doors. But who's answering them at 2 AM?

Without local ops With RentOpsCLE
Tenant calls at 2 AM—you get the voicemail at 6 AM Handled by 4 AM, report at 6 AM
You Google "Cleveland emergency plumber" from another state We dispatch from your approved vendor list
Residents First deadline passes—you find out from a fine 60/30/15-day alerts. No surprises.
Unit sits vacant 3 extra weeks Turnover coordinated in 3–5 days

Three things happen. You do one of them.

01

Your tenant calls.

We answer. Triage the issue. Dispatch a vendor from your approved list.

02

The problem gets fixed.

Vendor resolves it. We confirm with the tenant. Everything documented.

03

You get the report.

One clean summary in your inbox by morning. You read it with your coffee.

Flat monthly fee. No percentage of rent. No long-term contract.

Month-to-month. Cancel anytime.

Starter
$395
/month
1–19 units
  • ✓ After-hours intake
  • ✓ Compliance tracking
  • Turnovers available as add-on
Subscribe →
Growth
$995
/month
20–49 units
  • ✓ After-hours intake
  • ✓ Full compliance + filing
  • ✓ 2 turnovers/mo included
Subscribe →
Portfolio
$1,950
/month
50–149 units
  • ✓ After-hours intake
  • ✓ Full compliance + dashboard
  • ✓ 5 turnovers/mo included
Subscribe →
Month-to-month. No percentage of rent. Cancel anytime. Questions? Email us

Questions

Is this property management?
No. You keep your tenants, leases, vendors, and control. We run the ops you don't want to do yourself.
I'm out of state. How do I trust you?
Every incident gets a documented report: what happened, who was dispatched, cost, photos. More visibility than you have now.
I only have a few units.
That's who we built this for. $395/mo is less than one bad emergency you scrambled to handle from out of town.
What's the contract?
Month-to-month. 30 days notice. We keep you because the service works.

Serving Cleveland's Top Rental Neighborhoods

Specialized coverage for every major rental market in Greater Cleveland.

Ohio City

Cleveland's hottest rental market. Victorian-era buildings near the West Side Market with aging boilers and premium tenants who know their rights.

Tremont

Young professionals along Professor Avenue who expect a response in minutes. Your after-hours service is part of your reputation here.

Detroit Shoreway

The West Side's highest-density rental corridor. Century-old infrastructure from Gordon Square to W 117th with the highest call volume per unit.

Cleveland Heights

60%+ renter-occupied with heavy out-of-state investor ownership. University Circle proximity and 1920s-1940s building stock drive constant demand.

Lakewood

Cuyahoga County's largest inner-ring suburb. 52,000+ residents, 60% renter-occupied, aging pre-war doubles and triples throughout.

Parma

Cuyahoga County's largest suburb — ~80K residents, 1950s–1970s housing stock, and high out-of-state investor concentration with heavy maintenance demand.

Euclid

East-side suburb along Lake Erie — ~47K residents, ~45% renter-occupied, aging 1940s–1960s housing stock with high maintenance demand near Cleveland Clinic.

Shaker Heights

Prestigious planned community with ~28K residents and historic Tudor & Colonial architecture. Strict housing code enforcement creates compliance pressure for out-of-state investors.

Garfield Heights

Inner-ring suburb southeast of Cleveland with ~28K residents and ~45% renter-occupied 1950s–1970s post-war housing. Active code enforcement and high out-of-state investor presence.

Maple Heights

Southeast inner-ring suburb with ~22K residents and 50%+ renter-occupied — one of Cuyahoga County’s highest renter ratios. 1950s–1960s Cape Cods and ranches with high maintenance demand.

The next time your tenant calls at 2 AM, it's handled before you wake up.

Get Started  Submit a Tenant Request